C&S Wholesale Grocers Jobs

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C&S Wholesale Grocers, Inc. Collections Associate in Keene, New Hampshire

Position Overview

Keep our communities fed.

Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.

The Collections Associate will manage an assigned portfolio of independent trade customers at appropriate DSO levels. This includes research and resolution of non or short payments and partnering with customers and communication across internal teams. Additional responsibilities include compilation and communication of status and customer analysis.

Job Description

​You will contribute by:

  • Research and resolve non or short payment, including: Partner with customers ongoing and consult with them promptly as issues arise. Research invoices and proof of delivery documentation. Retrieve invoices and proof of delivery documentation from the company's databases for all instances of short or non-payment as necessary. Work with cash application team to ensure correct application. Consult with contract compliance team to validate contract terms and expected adjustments. Work with sales team on any issues requiring joint communication with customer. Review and gain approval for resolution with supervisor as necessary per threshold guidelines. Process approved adjustments as required

  • Adhere to credit hold restrictions to minimize bad debt exposure

  • Regularly communicate accounts status and recommended actions to supervisor and escalate any collection issues promptly

  • Prepare recurring and ad hoc collections by customer reporting and analysis as required, including DSO/past due performance. Assist in designing format of analysis

  • Research payment and deduction history to identify high risk accounts, contact customers to avoid recurrence of issues

  • In case of non-resolution of short/non-payment provide documentation and information to Legal department at direction of manager

  • Document all collections procedures

  • Travel Required: No


  • Office : Office Keene, NH with hybrid option post training

We’re searching for candidates with:

  • Special Skills : Demonstrated proficiency in Excel; experience with financial systems and software (e.g. AR/AP/GL package) preferred

  • Minimum of 2 years of applicable experience

Summary of Benefits

As a local community employer of choice, C&S is proud to offer our employees a competitive benefit package that includes:

• Day shift, Monday through Friday

• Location: Keene, NH with in-office hybrid/home-office mix schedule post training

  • Weekly Pay

  • Benefits available from day 1 (medical, dental, vision, etc.)

  • Company matched 401k

  • PTO and Holiday Pay offered

  • Career Progression Opportunities

  • Tuition Reimbursement

  • Employee Health & Wellness program

  • Employee Discounts / Purchasing programs / Employee Referral Bonuses

  • Employee Assistance Program

Every person matters.

We keep our values alive through a culture that embraces differences and ensures that every person matters.

Website: careers.cswg.com


High School Diploma


1st Shift (United States of America)


C&S Wholesale Grocers, Inc.

About Our Company

C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Company: C&S Wholesale Grocers, Inc.

Job Area: Finance - AR

Job Family: Finance

Job Type: Regular

Job Code: JC0145

ReqID: R-248352