C&S Wholesale Grocers, Inc. Collections Supervisor in Keene, New Hampshire
Keep our communities fed.
Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.
The Collections Supervisor leads the collections function for the company to maximize cash flow and minimize bad debt risk, including partnering with customers and internal departments and proactive management of high-risk accounts, maximize cash flow, and minimize Days Sales Outstanding (DSO).
Oversee the research and resolution of non or short payment, including review and approval as required per threshold guidelines as necessary, and help team members to resolve when escalation is required.
Develop and prepare weekly, monthly, quarterly, and ad-hoc reporting for leadership.
Monitor high-risk accounts and ensure any financial exposure is escalated to senior leadership proactively.
Ensure the team carries out the process of review, appraisal, and analysis of account activity and payment history, review analysis, and recommendations, including Identification of continued non-compliance with payment terms and recommendation of further investigation by the credit team.
Oversee/review the preparation of monthly/quarterly/bi-annual/annual plans to reduce/minimize delinquency, including partnering with sales and contract compliance teams to ensure payment expectations are fully aligned.
Partner with customers and sales team to proactively identify collections risks and opportunities and develop action plans to prevent delinquency and optimize the resolution of outstanding issues.
Ensure the collections team is adhering to credit hold restrictions to minimize bad debt exposure.
Review, recommend/execute resolution to uncollectible delinquent accounts. Ensure all resolution efforts are taken before assigning bad credit status to accounts, reconcile and adjust entries to bad debt accounts, and manage the process and the relationship with outside collection agencies.
Recruit, develop, and manage a team of employees, including identification of annual objectives and performance assessment; provide day-to-day training and other development opportunities consistent with objectives.
Collect and provide requested documentation, information, or reports as required for external audits.
Identifies and recommends improvements to collections processes, procedures, and initiatives to reduce delinquency to leadership.
Ensure all collections procedures are documented and adhered to.
Travel Required: No
- Office/Hybrid : Office Temperature (65F to 75F)
Specialized Knowledge : Solid understanding key accounting principles. Prior experience in a leadership role, preferred.
Special Skills : Demonstrated proficiency in Excel; experience with financial systems and software (e.g. GL package, Financial reporting system) preferred
Physical abilities: n/a
Years Of Experience
- 2-5 : Minimum of three years of applicable experience.
Benefits available from day 1 (medical, dental, vision, etc.)
Company matched 401k
PTO and Holiday Pay offered
Career Progression Opportunities
Employee Health & Wellness program
Employee Discounts / Purchasing programs / Employee Referral Bonuses
Employee Assistance Program
Every person matters.
We keep our values alive through a culture that embraces differences and ensures that every person matters.
Bachelor's Degree - Accounting Finance
1st Shift (United States of America)
C&S Wholesale Grocers, Inc.
About Our Company
C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Company: C&S Wholesale Grocers, Inc.
Job Area: Finance - AR
Job Family: Finance
Job Type: Regular
Job Code: JC2096