C&S Wholesale Grocers, Inc. Product Specialist, Transportation Technology (TMS) in Keene, New Hampshire
Keep our communities fed.
Our focus is simple but meaningful, from our distribution centers to our offices — every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.
Serving as a system or multi-system Super User in the Transportation Department, the Transportation Technology Product Specialist will work closely with Transportation project managers, vendors, and end-users to test, configure, analyze, and maintain best in-class transportation software tools and systems like track and trace, electronic logging devices, transportation management systems, and yard management systems to ensure the C&S delivers operational excellence. Manhattan TMS experience a plus!
You will contribute by:
Working directly with end users to monitor, identify, review, clarify and document quality control data, bugs, issues, enhancement requests, and business requirements.
Perform application configuration; ensure configuration modifications align with customer and stakeholder expectations. Identify configuration discrepancies and make modifications to correct issues.
Assist in the implementation of application enhancements and incremental updates; ensure alignment of end-user expectations. Assist in all phases of testing including systems integration testing, user acceptance testing, end-user training, and regression testing.
Understand and train others on track and trace, electronic logging devices, transportation management system, and yard management system functionality.
Maintain proper base data; Facilities, Geofences, User Permissions, Application Configuration, Asset Types, Path Sets, Routes, etc.
Monitor and review application logs; troubleshoot application errors. Assist end-users with process updates, user issues, and facilitate changes to correct errors when necessary.
Partner with vendors to ensure timely and successful software upgrade and maintenance activities.
Perform project coordination activities; provide work level estimates, review business requirements and provide status updates to appropriate team members. Liaison between transportation teams and other parties like the warehouse, dedicated carrier, and software vendor (Track & Trace, electronic logging devices, TMS & YMS).
Maintain a positive work atmosphere by acting and communicating in a manner which models The C&S Way and facilitates the success of business operations in order to meet company demands and expectations.
Perform additional responsibilities as assigned by leadership.
Travel Required: Yes, minimal
Office : Office Temperature (65F to 75F)
Hybrid/Remote option available for qualified candidates
Specialized Knowledge : transportation, operations, technology, supply chain
Special Skills : Excel, SQL, PMP/CAPM, Manhattan TMS, TMS, FourKites
Physical abilities: N/A
Other: : Solid collaboration
Passion for technology and using software tools to optimize work. : Comfortable working in a rapidly changing environment.
Strong desire to learn. : Strong organizational, time-management, and problem solving.
Working knowledge of logistics and/or transportation operations is a plus. : Strong knowledge of outbound shipment planning and 3PL business is a plus.
Manhattahn, FourKites and PeopleNet or other Telematics Solutions functional knowledge is a plus. : Understand Structured Query Language (SQL) programming and Extensible Markup Language (XML) knowledge a plus.
Years Of Experience
0-2 : Systems or information technology related experience; configuration and systems implementation experience is required.
0-2 : Facilitating, Presenting and desire to train others and help users improve the user experience.
Bachelor’s Degree in Business Management, Project Management, or related field strongly preferred
One to four (1-4) years systems or information technology related experience; configuration and systems implementation experience is required.
Manhattan Associates or other Transportation Management System (TMS) functional knowledge preferred.
Proficiency in Excel is a must.
PMP/CAPM and/or Scrum Master/Agile Certification is preferred.
Solid collaboration and facilitation skills are required.
Passion for technology and using software tools to optimize work.
Keen interest in technological innovation and trends related to Supply Chain
Comfortable working in a rapidly changing environment
Strong desire to learn.
Strong analytical skills.
Strong computer skills, with particular focus on spreadsheet and word processing software.
Strong organizational, time-management, and problem solving.
Desire to train others and help users improve the user experience.
Ability to work independently.
Working knowledge of logistics and/or transportation operations is a plus.
Understand software development life cycles and project management methods from the development of requirements stage through implementation and hyper care stage is a plus.
Strong knowledge of outbound shipment planning and 3PL business is a plus.
Benefits available from Day 1 of hire (medical, dental, vision, etc.)
Company matched 401k
PTO and Holiday Pay offered
Career Progression Opportunities
Employee Health & Wellness program
Employee Discounts / Purchasing programs / Referral Bonuses
Employee Assistance Program
Every person matters.
We keep our values alive through a culture that embraces differences and ensures that every person matters.
Associate Degree - Business, Certified Associate in Project Management (CAPM) - Project Management Institute, Project Management Professional (PMP) - Project Management Institute, Technical Certification - Project Management
1st Shift (United States of America)
C&S Wholesale Grocers, Inc.
About Our Company
C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Company: C&S Wholesale Grocers, Inc.
Job Area: Transportation
Job Family: Transportation
Job Type: Regular
Job Code: JC1495