C&S Wholesale Grocers, Inc. Retail Technician in Utica, New York
The Retail Technology Analyst provides training and support services for the Retail Technology suite of products. The Analyst is responsible for service and support of all Retail Technology software and hardware, including installations, upgrades, training and troubleshooting. The Analyst collaborate with other team members and the Retail Services Leadership Team to demonstrate the C&S Way and the Company's Values, execute the Company's Strategic Objectives, and continually elevate the Customer Experience.
Support and train Retailers with all technical and application solutions within the Retail Technology suite of services including back-office HQ and store applications, point-of-sale, sign/tag software, networking, etc.
Provide hardware service and support to resolve issues with Retailer equipment including servers, computers, network, and point-of-sale.
Conduct remote and on-site field support in Retail supermarkets for Retailers, including after-hours on-call rotations.
Complete intermediate-level application training for Retailers on the Retail Technology suite of services.
- Office : Office Temperature (65F to 75F)
Specialized Knowledge : Knowledge of supermarket operations including point-of-sale and back-office applications, Networking, Point of Sale and Backoffice Pricing systems.
Special Skills : Ability to build positive customer relations; good verbal and writing communication skills; complex problem-solving skills; strong team player.
Physical abilities: : Ability to lift 50 pounds and sit and stand for long periods of time.
Other: : Ability to travel frequently including overnight travel
Years Of Experience
2-5 : Years of related work experience with in-store applications, training, troubleshooting, customer service & conflict resolution.
2-5 : Years of experience in retail stores and/or in technology roles.
As a local employer of choice in the community, C&S is proud to offer our employees a competitive benefit package that includes:
• 401(K) Savings Plan
• Paid Personal/Sick and Vacation Time in the first year for all hourly non-union employees
• Flexible scheduling opportunities
• Eligible for Day 1 Benefits
• Holiday Pay
• Tuition Reimbursement
• Weekly Pay
• Joining Bonus that are applicable
Associate Degree - Information Technology, High School Diploma - General Studies
1st Shift (United States of America)
Robesonia Logistics LLC
About Our Company
Robesonia Logistics, LLC is one of the largest wholesale grocery suppliers in the Northeast, and is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At Robesonia Logistics, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.
Working Safely is a Condition for Employment with Robesonia Logistics. Robesonia Logistics is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Company: Robesonia Logistics LLC
Job Area: RTS - PAC
Job Family: Sales
Job Type: Regular
Job Code: JC2011